To retrieve your reservation and to insure your information is secure, we require 3 bits of information only you should know.
IMPORTANT NOTICE FOR MAMMOTH HOTEL WINTER GUESTS:
If you need to cancel your reservation, please contact us at
Please provide the last name of the registered guest on the reservation you'd like to retrieve as well as the confirmation number you received either in an e-mail or from one of our friendly reservation agents.
Finally, you need to let us know what day you're arriving in case there are more than one of you or you're one of our popular returning guests.
Reservations are refundable if cancelled more than 7 days for summer bookings or more than 14 days for winter bookings
prior to arrival. Please note that all reservations cancelled within 30 days of arrival may be subject to a $25 cancellation fee.